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Platforms and operations

SaaS development, B2B ecommerce and software maintenance with an SLA

A platform only serves the business if growth doesn't make it fragile. We deliver scalable SaaS, ecommerce built for business buyers, and predictable operations — all from one place.

A craftsman ticking off a step-by-step build plan on a board
The approach

Engineering choices with business context.

Specification, measurable acceptance criteria, and regular demonstrations are part of delivery, just like the code.

01

Scalable SaaS architecture

With multiple customers, roles, subscriptions and integrations, the data model, the audit log and permission management are part of the plan from the first release.

02

B2B ecommerce and marketplaces

Custom price lists, contract-based partner permissions, approval workflows and connections to enterprise systems: B2B purchasing is not a consumer cart in a new colour.

03

A fixed monthly allowance of hours, with proactive operations

Monitoring, incident alerts, security patches and plannable development capacity. The SLA makes response times, responsibilities and the rhythm of communication explicit.

SzoftMűhely commitment

A clear commitment, weekly sprints, and source code handed over.

At the start of the project we agree the scope and the handover conditions. The code and the infrastructure are fully yours, and the team remains directly reachable.

Related decisions

Useful next steps for your project.

FAQ

Questions teams ask before deciding

Do you maintain existing systems?

Yes, after a technical assessment. The aim is to make dependencies, risks and priorities visible before we commit to an SLA.

What does the fixed-hours support include?

The agreed monthly allowance can cover bug fixes, updates, monitoring and smaller improvements, with a transparent task list.

How quickly do you respond to an incident?

The committed response time follows the criticality of the system and the maintenance agreement; the support process is documented at handover.

Contact

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