Skip to content

Business AI integration

Business AI integration and RAG knowledge bases for your own processes

We don't install a generic chatbot. We build an auditable AI workflow from your existing documents, systems and customer service rules, with human approval points where they matter.

A craftsman at a workbench assembling a system from transparent modules
The approach

Engineering choices with business context.

Specification, measurable acceptance criteria, and regular demonstrations are part of delivery, just like the code.

01

Enterprise RAG knowledge base

A Retrieval-Augmented Generation solution searches approved internal material, cites its sources and narrows the available knowledge according to the user's permissions.

02

AI document and invoice processing

We connect data extraction from incoming invoices, contracts and emails to your existing business workflow. Uncertain results are not posted automatically — they go into an exception queue.

03

EU-compliant data handling decisions

Every rollout records a data-flow map, access roles and retention rules. On request we also design EU-hosted and on-premise deployment options aligned with GDPR and EU AI Act obligations.

SzoftMűhely commitment

A clear commitment, weekly sprints, and source code handed over.

At the start of the project we agree the scope and the handover conditions. The code and the infrastructure are fully yours, and the team remains directly reachable.

Related decisions

Useful next steps for your project.

FAQ

Questions teams ask before deciding

Does company data leave the EU?

We define the target architecture and the data-processing location at the start of the project. EU-hosted and on-premise deployment options are available on request.

Why is RAG more reliable than a general chat?

The answer relies on selected internal sources, with citations and permission limits; critical decisions remain under human control.

Will AI replace customer service?

That is not the default goal. The assistant gives a first answer, a summary and routing, then hands the case to a colleague in the defined situations.

Contact

Tell us what isn't working right now.

Write a few sentences about the situation. We reply within one business day and suggest a 30-minute call — no obligation.

Reply within 1 business day. We never send a newsletter.

Message sent

Thank you, we received your message. We reply within 1 business day.